Terms and Conditions for Oven Cleaning Services

Welcome to our Oven Cleaning Services. By utilizing our services, you agree to comply with and be bound by the following terms and conditions. Please review them carefully to ensure a clear understanding of our policies and your responsibilities.

Service Description

Our oven cleaning service includes a comprehensive cleaning process that removes grease, food residue, and buildup from the interior and exterior of your oven. We utilize environmentally friendly products and state-of-the-art equipment to ensure a thorough and safe cleaning experience.

Scope of Services

• Interior Cleaning: Removal of food debris, grease, and stains from oven racks, walls, and floor.
• Exterior Cleaning: Polishing of oven surfaces, knobs, and handles.
• Self-Cleaning Assistance: Guidance and support for using the oven's self-cleaning function.

Pricing and Payment Terms

All prices for our oven cleaning services are outlined in our pricing guide, which is subject to change without prior notice. Payment is due upon completion of the service unless an alternative arrangement has been made in advance.

Payment Methods

• Credit/Debit Cards
• Cash
• Online Payment Platforms

Additional Fees

Additional services requested that are not included in the standard package may incur extra charges. These will be communicated and agreed upon before proceeding.

Scheduling and Appointments

Appointments can be scheduled through our online booking system or by contacting our customer service team. We strive to accommodate your preferred dates and times, but availability may vary.

Rescheduling Policy

If you need to reschedule your appointment, please notify us at least 24 hours in advance to avoid any cancellation fees.

Customer Responsibilities

To ensure the effectiveness of our oven cleaning services, customers must:

• Remove all items from the oven, including racks and trays.
• Inform us of any specific concerns or areas that require special attention.
• Ensure that the oven is accessible and free from obstructions.

Service Limitations

While we strive to provide exceptional cleaning services, certain conditions may limit our ability to fully clean your oven:

• Severe damage or corrosion inside the oven.
• Long-term neglect resulting in extensive buildup.
• Inaccessible areas due to missing components.

Assessment and Additional Charges

If our technicians identify any limitations, they will inform you and provide an estimate for additional work required.

Health and Safety Policies

Your health and safety are paramount. We adhere to strict hygiene and safety protocols to ensure a safe cleaning environment:

• Use of non-toxic and environmentally safe cleaning agents.
• Proper ventilation during the cleaning process.
• Training for our staff on safety procedures and equipment handling.

Allergy Considerations

If you have any allergies or sensitivities, please inform us in advance so we can adjust our cleaning products accordingly.

Cancellation Policy

We understand that plans can change. However, to maintain our schedule and service quality, we require notice for any cancellations:

• Cancelations made at least 24 hours before the appointment incur no charges.
• Cancelations made less than 24 hours before the appointment may be subject to a cancellation fee.

No-Shows

Failure to appear for a scheduled appointment without prior notice will result in a no-show fee as outlined in our pricing guide.

Liability and Warranty

We take responsibility for the quality of our services. However, certain limitations apply:

• We are not liable for any pre-existing damage to the oven that is unrelated to our services.
• While we strive for thoroughness, results may vary based on the oven's condition and prior maintenance.

Warranty

We offer a 30-day warranty on our cleaning services. If you are dissatisfied with the results, please contact us within this period for a follow-up service.

Intellectual Property

All content provided during our services, including cleaning techniques and proprietary tools, are protected by intellectual property laws. Unauthorized use or reproduction is prohibited.

Governing Law

These terms and conditions are governed by the laws of the jurisdiction in which our services are provided. Any disputes arising from these terms will be resolved in the appropriate legal venues.

Changes to Terms

We reserve the right to modify these terms and conditions at any time. Updates will be posted on our website, and continued use of our services constitutes acceptance of the new terms.

Thank you for choosing our oven cleaning services. We are committed to providing you with the highest level of service and customer satisfaction.